Frequent Ask Questions

ManjaPay is a contactless payment that enables cashless payments and ticketing on-board buses via your smartphones. It uses the Near Field Communication (NFC) technology to exchange data between payment devices and your smartphones to complete the payments.

You will no longer need to carry cash or cards with you, just use your smartphone to complete all the payments.

ManjaPay is currently available on the shuttle bus service at UiTM Melaka Alor Gajah Campus.

Currently, ManjaPay is supported by NFC ready Android phones only.

1. 1. Download LUGO App
2. 2. Connect to �Manja� bot
3. 3. Set up your ManjaPay account
4. 4. Top-up up your ManjaPay account
5. 5. Board the bus and tap your phone on the ManjaPay sticker until your e-ticket pops out.

* Please make sure the mobile data and Bluetooth of your phone are turned on during the payment process.

Unlock your phone and tap it on top the ManjaPay sticker until your e-ticket pops out. The e-ticket indicates your payment is successful. Please make sure the mobile data and Bluetooth of your phone are turned on during the process.

No. You will only need to tap once while you board the bus, tapping out is not required here.

You will be denied from boarding the bus.

You can top-up your ManjaPay account via the dashboard from LUGO App

RM50

1. 1. Open LUGO App
2. 2. Tap 'Manja' bot
3. 3. Tap 'Manja Wallet'

* You will be able to view your ManjaPay account balance under the �My Wallet� page.

Rebates are based on the amount of travel credits deducted from the card on a monthly basis. By using the card on more bus ride, the deducted value will increase. The accumulated deduction of travel credits will determine the amount of rebate earned. (more details)

Your rebate will auto credited to your ManjaPay account when you made a payment on the bus. You can also top-up your TCr ManjaPay account after the 15th of each month and get the rebate credited into your account. The amount of rebate is updated and issued on the 15th of every month. (more details)

Tapping the card ensures that the user is insured (passenger insurance) and as a proof of purchase upon inspection.

Each ManjaPay account will remain activated for 6 months from the last top-up. After 6 months, users can still activate their expired accounts with any top-up action.

No. Each account can only be used by one person at any one time.

No. Credits transfer between accounts/cards is not allowed.

Yes, you can. Sign in to your ManjaLink account and report card lost/card cancellation. Cancel your ManjaPay account by completing a refund application online. Remaining TCr value in your account will be refunded to you. A non-refundable handling fee RM10 will be charged. Terms and conditions apply.

For general inquiries you may send your request to:
Email: feedback@manjalink.com.my