Frequent Ask Questions

ManjaLink Card is a contactless smart card that stores travel credits for payments on Causeway Link buses. ManjaLink enables cashless payments and ticketing on-board buses.

ManjaLink card can be used on all Causeway Link cross border bus services (to and from Singapore) and selected local bus routes (T11, T33, T40, F100).

ManjaLink Card is available at all ManjaLink Counters in Johor Bahru & Singapore. (More details)

Each ManjaLink Card is priced at RM30.60. The price covers a non-refundable card cost of RM10.60 and a stored value of RM20.

ManjaLink card can be top up at ManjaLink Counters in Johor Bahru & Singapore. Top up service is also available at selected Point Shop and Caltex Taman Daya. Online top up is also available on Lugo Apps and ManjaLink website. (More details)

You may pay by cash when you board the bus and bus fare will be charged based on latest boarding point. i.e.: First tap at JB CIQ successful. Second tap at Woodlands checkpoint (to Queen Street) failed, customer need to pay by cash SGD3.50 (Woodlands checkpoint - Queen Street).

You may pay for the bus fare with cash when boarding up the bus.

By registering your ManjaLink Card, you are able to view your transaction history and protect your travel credits in case of loss of card or theft.

You may register at here

The balance in your ManjaLink Card will be displayed in both ManjaLink Self-service machine and to the message panel of the bus card reader when you tap your card on the bus.

Rebates are based on the amount of travel credits deducted from the card on a monthly basis. By using the card on more bus ride, the deducted value will increase. The accumulated deduction of travel credits will determine the amount of rebate earned. (More details)

Go to any ManjaLink Self-service machine and tap your rebate into your card. You can also top-up your TCr balance after the 15th of each month and get the rebate credited into your ManjaLink card. The amount of rebate is updated and issued on the 15th of every month. (More details)

The unredeemable accumulated rebate expires on 14th day of the every month (30 days to redeem). There is no expiry date for redeemed rebates.

Yes, you can. However, you must be an online registered user. Cancel your ManjaLink card by completing a refund application online. Remaining TCr value in your card will be refunded to you. A non-refundable handling fee RM10 will be charged. Terms and conditions apply.

Yes. You should tap again when you board the replacement bus. This is to ensure you have paid your previous ride. The system will detect that you have already paid for your trip, and you will not be deducted again. The screen panel will show �Free Ride� when tapped again.

Tapping the card ensures that the user is insured (passenger insurance) and as a proof of purchase upon inspection.

Customer needs to fill up the Cancellation Form on ManjaLink Website to report for lost card. That is why it is important to register your card online.

Yes, you can get a refund of remaining TCr balance in your ManjaLink card. The application for refund is as described above. (Question 14)

For Malaysia LOCAL bus routes you need to TAP IN (WHEN BOARDING) and OUT (WHEN ALIGHTING) to avoid wrong fare deduction.

For CROSS BORDER (to and from Singapore) you need to TAP IN ONLY when boarding the bus (including when re-boarding the bus at checkpoints). If you tap out (when alighting), you will get overcharged.

You will be charged full fare of the routes.
T11 – RM2.90
T33 - RM3.40
T40 - RM4.10
F100 – RM1.80
7B - RM4.00
77B - RM4.00
777B - RM5.00

Not at all; because both deductions in SGD and top-ups in SGD are ultimately converted back to Travel Credits at the same exchange rate, the difference between topping up in Ringgit and SGD is very marginal. Exchange rate is updated every month and you will be notified through email. Terms and conditions apply.

You will be paying at the exchange rate which is displayed at the counter e.g. if the exchange rate being utilized is 3.0, 12.0 TCr (4SGD x 3.0) will be deducted instead.

You can send your questions to feedback@manjalink.com.my and we will get back to you regarding your query.

No. A card can only be used by one person at any one time.

Each ManjaLink card will remain activated for 6 months from the last top-up. After 6 months, users still can proceed to any of our ManjaLink counters to activate their expired cards with any top-up action.

You may register at here

- Easy, fast and convenient
- Register online & protect your credit
- 3% cheaper compare to cash fare (local bus routes)
- Up to 3% monthly rebate
- Reward & promotion
For more information refer to https://www.manjalink.com.my/benefits.php

Currently ManjaLink card only have one fare which is adult fare. (Special rate for senior citizen, student and OKU will be coming soon)